Cancellation & Refund Policy

Last updated: September 14, 2026

We want this to be simple and fair. There is no contract and no cancellation fee.

How to cancel

Email info@topratedcrew.com from the address on your account, or reply to any invoice, and tell us you'd like to cancel. We will confirm in writing within one business day.

If we receive your cancellation before your next billing date, you will not be charged again. Your services stay active through the end of the period you already paid for.

Refunds

• First 30 days. If you cancel within 30 days of your first payment and you're not satisfied, we refund that first month in full, no questions asked.
• After 30 days. Monthly subscriptions are billed in advance and are not refundable for the current month, because the service is already running for that period. You simply won't be billed again.
• Accidental or duplicate charges. Refunded in full as soon as you tell us.
• Three-month prepayments. If you cancel mid-term, we refund the unused whole months on a pro-rata basis.
• If we cancel on you for any reason other than a breach of our Terms of Service, we refund any prepaid, unused portion.

Approved refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.

What happens to your account

After cancellation we stop all automations and billing. On request, we will export your customer contacts and message history and send them to you. We retain that data for up to 90 days in case you come back, then delete it.

Questions

Parity Ventures LLC (d/b/a TopRatedCrew)
Saint Louis, Missouri, United States
info@topratedcrew.com